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Learn All You Need to Know about

Discover the definitive guide to mastering B2B SaaS client management in 'The Enterprise Customer Success Bible'. Spanning 342 insightful pages, this hands-on, case-based handbook serves as an immersive training program. Dive into a comprehensive exploration of key customer success concepts, from A like Adoption to R like Retention. Engage with practical exercises and become adept in all aspects of customer success – your essential journey to expertise starts here.
Pages full of Customer Success Knowledge
Individual and Group Exercises to Improve your Understanding
Hands-On Cases - some Easy and Short, some Complex and In Depth
+
Tips, Tricks and Practical Insights for You to directly Apply to your Day-to-Day

Learn About the Book Chapters

Choose a Playbook to Grow Your Retention & Revenue

Choose an affordable plan that's packed with the best features to drive customer adoption, retention and revenue growth.
Team Building Playbook
2500
Build and Grow the Team and choose how to manage your clients
  • Team & Client Base Analysis Session
  • Recommendation for the Team Structure & Set Up
  • Review & Upgrade of the Hiring Process
  • Extra: Hiring Services
Let's Get Started
Team Enablement Playbook
2500
/ mo
Build Processes & Skills for Seemless Execution paired with Team Coaching
  • Starter Session to Understand Pain Points and Challenges
  • Analysis & Recommendations
  • 5 Coaching Sessions / month
  • One New or Updated Playbooks at a time, then a next one
Let's Get Started

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